We are looking for young people who can offer time and encouragement to young people who are going through hardship crisis and trying to access advice, information and support. You will support other young people to access information via websites, written resources and phone lines.
Purpose of the role
To support service users at the Ask Us drop in session with the following;
To provide information about Avon Bristol Law Centre, 1625 Independent People, Citizens Advice Bristol and other local advice services to clients from a diverse range of backgrounds and cultures.
To enable service users to develop the skills and confidence they need to look for information effectively from reputable online sources and use this to increase service user’s knowledge around their rights and responsibilities.
Main duties and responsibilities may include
Personal skills and qualities
We particularly encourage young people aged 16-25 who have experienced hardship themselves, including (but not limited to) debt, housing, family estrangement and benefits issues.
Ask Us Drop In is Thursdays 2pm-4pm at Bristol Youth MAPS on Nelson Street in Bristol City Centre.
The role will require you to stay after 4pm to make sure that the help you provide service users with is properly recorded.
There are opportunities to volunteer at additional times to support other Ask Us project aims- please enquire if you are interested.